Help and Information: Coronavirus COVID-19 Outbreak

Easy Read Guides and Vaccine video

Vaccine video – this is a short film from NHS England and NHS Improvement developed for people with learning disabilities and/or autistic people. It describes what a vaccine is, how vaccines are made, why you should get a vaccine, whether a vaccine make you ill and how to decide whether to have a vaccine or not.

Easy Read Guides


Halton 0 – 5 Parents Service: 07507 327025

Halton 5 – 19 Parents Service: 07480 635988

Halton 11 – 19 Young People’s Service: 07507 330521

ChatHealth is an anonymous messaging service that provides a safe and easy way for service users to send a message to a healthcare professional and receive confidential help and advice.
The aim of implementing ChatHealth into Bridgewater is to further improve service user access to health and well-being support particularly in light of COVID19 pandemic.

Bridgewater Community Healthcare NHS Foundation Trust 0-19 Service (Health Visiting and School Nursing) aim to provide the best start for our children, young people and families. Their role is key to improving the health and wellbeing outcomes of our children and young people and to reduce inequalities. All staff provide evidenced based advice and support to local parents, carers, children and young people from pregnancy up to the age of 19 or up to the age of 24 for children and young people with a disability or complex need. Care is provided at a range of universal contacts alongside additional more targeted contacts, which are undertaken according to need. Our 0-19 Services utilise a whole system approach by working together with other professionals and services to deliver high quality care

Things that might be helpful
Government Guidance - education and childcare

The Education secretary, Gavin Williamson, announced the government’s plans for the full re-opening of schools in September, separate guidance for special schools, early years and childcare providers and FE colleges and providers is now available. The expectation is that children and young people with SEND will be able to return to full-time provision from the beginning of the Autumn term.

Full opening guidance available below:

Information for children, young people and families for going back to school/educational provision

Halton Borough Council

Guide for children and young people the Children’s commissioner for England has published a guide for children to tell them some of the changes they might see when they go back to school this September as well as providing tips on how to cope if they’re feeling worried or nervous and helpful resources to stay safe

Support for parents/carers with many young people returning to school for the first time in many months Parent Info has published tips for parents and carers to help their primary and secondary school children and young people cope when returning to school

Department for Education blog features frequently asked questions around children returning to school in England

Contact important information about COVID-19 for for families with disabled children


Dr  Rhona Hobson, Halton’s Principal Educational Psychologist has produced guidance about the normal responses that we all have and feel in this difficult situation for what is normal? 

Although it has been written for young people, the advice and suggestions provided will be helpful to us all as we move to the transition, recovery and learning phase in the aftermath of the COVID-19 pandemic.

Aftermath of COVID-19 pandemic – what is normal

Halton 0-19 Healthy Child Service Newsletter - COVID-19 Update

This newsletter reflects some of the fantastic work undertaken by the service during ‘lock down’ and explains some of their plans to continue to support children, young people and families in Halton as the restrictions are lifted

Newsletter 0-19 Halton

Ministerial Letters during COVID-19 pandemic
Halton Borough Council's Update - EHC Plans

We are committed to continue to support the EHC Plan process, however, not all the assessment advice will be immediately available.  Assessments for an EHC Plan may look different as these are not currently being undertaken face to face. We have moved to do this work by telephone or video calls where possible. Our decision-making panels will still take place but this work will be done remotely. We will continue to review these necessary changes.

Coping with your child’s anxieties and behaviour

  1. Make sure to take care of yourself. Remember the airline safety briefing that tells adults to “put on your own oxygen mask before helping others”?  This same advice applies to challenging or traumatic experiences and children’s well-being too. Children cope better when their parents are resilient and have strong social supports
  2. Try to establish a “new normal” in terms of daily routines
  3. Children tend to like predictability and routines and it can be tricky without school to structure the day
  4. It might help to make a daily schedule while schools are closed so that kids know what will happen during the day and when it will happen 


Things around Education

Pupils of all ages – primary and secondary levels of education

Educational Helpline for staff, parents/carers and young people

Opening hours: 8am-6pm (Monday to Friday)

  • Department of Education Dedicated Coronavirus (COVID-19)  Tel0800 046 8687
  • Email: [email protected]


Educational Settings

Residential Educational Settings, Boarding Schools, Residential Special Schools/Colleges and Children’s Homes

GOV.uk Isolation Guidance and COVID-19 to support management of children and young people


Mental Health and Wellbeing
COVID-19 Update – Panel Composition in the First-tier and Upper Tribunals

Updated practice direction which was issued by the Senior President of Tribunals relating to panel composition in the First-tier and Upper Tribunals during the current COVID-19 pandemic, published on the 19th March 2020.

 Practice Guidance