Help and Information: Coronavirus COVID-19 Outbreak


Dr  Rhona Hobson, Halton’s Principal Educational Psychologist has produced guidance about the normal responses that we all have and feel in this difficult situation for what is normal? 

Although it has been written for young people, the advice and suggestions provided will be helpful to us all as we move to the transition, recovery and learning phase in the aftermath of the COVID-19 pandemic.

Aftermath of COVID-19 pandemic – what is normal

Ministerial Letters during COVID-19 pandemic

To all children and young people with special educational needs and disabilities (SEND), their parents/carers and families, and others who support them

Minister Ford’s open letter to SEND sector schools opening 30.5.2020

Joint Dept for Health & Social Care and Dept for Education Ministerial Letter 30.4.2020


Halton Borough Council's Update - EHC Plans

We are committed to continue to support the EHC Plan process, however, not all the assessment advice will be immediately available.  Assessments for an EHC Plan may look different as these are not currently being undertaken face to face. We have moved to do this work by telephone or video calls where possible. Our decision-making panels will still take place but this work will be done remotely. We will continue to review these necessary changes.

Things that might be helpful
Coping with your child’s anxieties and behaviour

  1. Make sure to take care of yourself. Remember the airline safety briefing that tells adults to “put on your own oxygen mask before helping others”?  This same advice applies to challenging or traumatic experiences and children’s well-being too. Children cope better when their parents are resilient and have strong social supports
  2. Try to establish a “new normal” in terms of daily routines
  3. Children tend to like predictability and routines and it can be tricky without school to structure the day
  4. It might help to make a daily schedule while schools are closed so that kids know what will happen during the day and when it will happen 


Things around Education

Pupils of all ages – primary and secondary levels of education

Educational Helpline for staff, parents/carers and young people

Opening hours: 8am-6pm (Monday to Friday)

  • Department of Education Dedicated Coronavirus (COVID-19)  Tel0800 046 8687
  • Email: [email protected]


Educational Settings

Residential Educational Settings, Boarding Schools, Residential Special Schools/Colleges and Children’s Homes

GOV.uk Isolation Guidance and COVID-19 to support management of children and young people


Halton Borough Council's Youth Provision - UPDATE

Due to COVID 19, face to face delivery of the service has ceased until further notice. The service is still operating and can be accessible by the following links:

  •  Facebook: Young Addaction Halton 
  • Twitter: (Will update when is reactivated) 
  • Instagram: @wearewithyouhalton 
  • Email: [email protected]

We will be sharing hints / tips throughout the day and contact details of staff. 

Some group provision has moved onto an online platform like GLOW and Halton Youth Cabinet. For more information please contact Phil McClure on [email protected] or 07814780821.

There will be no outreach or youth zone delivered at this time however the service remains contactable between the hours of 9am-8pm on Monday, Tuesday, Wednesday, Thursday & Friday. On Saturday  between 2-7pm. Information on who is on call on those days can be found on our social media pages which is updated daily. 

 For any further information please contact Emma Moran, Team Leader on [email protected] or 07790806641 or Jennifer Rushworth – Claeys, Contract Manager on [email protected] or 07976863038


COVID-19 Update – Panel Composition in the First-tier and Upper Tribunals

Updated practice direction which was issued by the Senior President of Tribunals relating to panel composition in the First-tier and Upper Tribunals during the current COVID-19 pandemic, published on the 19th March 2020.

 Practice Guidance